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Accepted file types

• PDF
• DocX
• txt

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How do I add a file to my knowledge base?

1. Go to the Knowledge Base of the Library you want to add a PDF to.

2. Click Add Knowledge button.

3. Select Add a file from the Add Knowledge window.

The page will be changed to enable you to upload PDF, DocX, and txt files.

There are 2 ways to add a file to your knowledge base

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Drag and Drop

1. You can upload files by clicking on the Drag and drop area and selecting the files from your computer.

Or simply dragging the files from your computer to the Drag and drop area.

2. Click the Submit button to add the files to your knowledge base. The number of credits used will be displayed on the button.

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